Collecting of personal information
Movement Martial Arts will not collect or monitor any personal information about an individual without their consent.
The only personal information collected is what is provided voluntarily by a member or prospective member.
We collect personal information primarily to enable us to provide members with our services. Movement Martial Arts may also use the information for marketing to you or for any other purpose permitted under the Privacy Act 1988 (Cth).
You don’t need to identify yourself when you deal with us (e.g. to find out more about membership packages) however in certain situations we will only deal with individuals who have identified themselves to us.
When a membership or product is purchased personal information will be requested in order to provide the requested service or product, provide updated information, and advise of other Movement Martial Arts products, which may be of interest.
You are not obligated to provide personal information however failure to do so may result in Movement Martial Arts being unable to provide services or products to you.
Personal information is collected directly from members or potential future members when they personally complete and submit an application form to become a member of Movement Martial Arts. This can be done in person at our gym, or on the phone via one of our Membership Consultants.
Use of tracking technologies
Movement Martial Arts uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible.
Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Web Beacon is a technical method that sends information related to the access to websites, when you browse websites, open or preview an HTML-formatted email.
Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user's browser.
These tracking technologies allow Movement Martial Arts to monitor the Movement Martial Arts web site, and to record how many people are using the different parts of the site. It is possible to set the browser to refuse tracking technologies such as cookies or web beacons, however, this may limit the services provided by Movement Martial Arts's web site.
Using and disclosing your personal information
Personal Information will be used for the following primary purpose:
Movement Martial Arts may employ other companies or service providers to assist us in providing our services, including (but not limited to) marketing, market research, mail-house services, hosting and product development services, analysis of member lists and/ or consulting services.
These third parties may have access to personal information that is needed to perform their specific function. They cannot use that information for other purposes.
Movement Martial Arts recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Movement Martial Arts, any Movement Martial Arts group company, or any member of the public, or to lessen a serious threat to a person's health or safety.
Contact by Movement Martial Arts
Movement Martial Arts does not send advertising information without obtaining prior consent. If an individual receives communications from Movement Martial Arts which they do not wish to receive, they may remove their name from the database by contacting Movement Martial Arts.
Individuals right of access
Individuals have the right to review, amend or delete personal and/or sensitive Information that may be recorded on the Movement Martial Arts database. Information may be reviewed, amended or deleted by contacting Movement Martial Arts.
A request may be made to delete personal and/or sensitive information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Movement Martial Arts being unable to sell products directly and/or provide certain services including after sales services.
Storage of personal information
Movement Martial Arts takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. The personal information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities.
Movement Martial Arts employees and data processors are obliged to respect the confidentiality of any personal and/or sensitive information held by Movement Martial Arts. Movement Martial Arts only permits authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority. We destroy or de- identify personal information we no longer need, wherever possible.
Questions or Complaints
We will investigate any complaints received in writing and do our best to resolve them as soon as possible.
If you are not satisfied with the result of your complaint to us, you can refer your complaint to the:
Office of the Australian Information Commissioner
Phone 1300 363 992
Post GPO Box 5218, Sydney NSW 2001
Online Form: www.oaic.gov.au (Privacy Complaint Form).